Change and Response Strategies, LLC
Change and Response Strategies, LLC
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OD Consulting

Change Management

Strategic Planning

Strategic Planning

Being prepared, anticipating, adapting, and benefiting from change plays a pivotal role in an organization’s short- and long-term survival. Through the use of our Change Facilitator™ model, we assist clients in designing, executing, and sustaining their change management initiatives. Our plans and consulting services include change readiness assessments, progress evaluation methods, implementation and OD success strategies.  

Strategic Planning

Strategic Planning

Strategic Planning

Our agile and practical planning model enables executives, senior management, and teams to readily identify market and customer-driven trends, needs, and business objectives. We specialize in prioritizing and operationalizing sustainable planning, execution, evaluation, and monitoring protocols. We check in reporting on progress quarterly and annually to ensure successful execution and make adjustments if necessary.  

Talent Development

Strategic Planning

Process Improvement

In addition to developing and implementing integrated performance monitoring and appraisal programs, we help clients streamline and optimize their talent development continuum. Aspects include recruitment, interviewing, onboarding, training, coaching, career pathing, and succession planning. Our programs have a proven track record of results in increased strategic alignment, staff engagement, morale, productivity, and retention.

Process Improvement

Process Improvement

Process Improvement

We assist clients in developing customer- and market-driven process improvement, evaluation, and quality assurance programs. Our suggested programs are responsive to rapidly changing trends and customer needs. We specialize in Lean and assist clients in adopting various degrees of Lean.  We also train and coach in change and project management, aspects necessary to successfully implement any process/quality improvement initiative.   

Project Management

Process Improvement

Project Management

Our project management specialists provide support in all aspects of project management, from planning through execution to closure. We often find clients really appreciate the extra support and fresh perspective, especially in areas such as team building, establishing monitoring and follow-up protocols, and providing conflict, stakeholder, and change management tools, necessary to avoid schedule delays, budget, and quality issues.   

Marketing

Process Improvement

Project Management

We provide training and coaching services in both marketing and sales as well as consult with marketing and sales teams in developing plans that correspond with their overall strategic and growth priorities. C&RS also has consultants who specialize in designing and executing Go To Market (GTM) strategies organization-wide. We provide more support to smaller companies that lack a full marketing and sales capacity.

Coaching Services

Individual Coaching 

Using our unique CFM framework, each program is tailored based on the individual's professional and career development goals or challenges. It has been consistently demonstrated that one-on-one professional development coaching increases employee clarity, engagement, productivity, and overall well-being, subsequently improving employee retention and the bottom line.
Programs are tailored to meet the needs of each individual. Common areas often covered include leadership development, self-leadership, emotional intelligence, effective and impactful communication, executive presence, goal setting, increasing effectiveness with one's supervisor, peers, and staff, as well as career pathing. We also co-develop programs with management and HR.


Team Coaching 

Common areas addressed include shared leadership/governance, emotional intelligence and psychological safety, conflict management, inter- and intra-communication, goal setting, project and change management capabilities, and process, productivity, and quality optimization.

Training Areas

Advanced Communication Dynamics

Advanced Customer Service-De-Escalation 

Authentic Leadership/Leadership Styles

Board Development

Change Management

Civil Discourse

Coaching - Performance & Executive

Communication Skills

Compliance/Ethics

Conflict Management

Conflict Resolution/Mediation

Critical Thinking

Cultural Competence

Cultural Transformation

Customer Service

Decision Making

Diffusion-De-escalation

Emotional Intelligence

English as a Second Language 

Facilitation Skills/Meeting Productivity 

Innovation and Design Thinking

Interviewing/Onboarding

Leadership Adaptability/Agility

Leadership and Management Development

Lean Management

Lean Manufacturing/Lean Healthcare

Listening for Change

Marketing/Sales

Meeting Facilitation

MS Excel 

Negotiating Skills

Performance Management

Presentation Skills

Preventing Workplace Harassment & Discrimination

Problem Solving & Root Cause Analysis

Process Improvement

Project Management

Quality Management/Total Quality Management

Spiritual Intelligence

Staff Retention

Strategic Planning

Stress Management

Supervisory Skills

Team Building

Time Management

Transformative & Reflective Coaching

Total Quality Management/TQM


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